CALLANA

Moving companies

Clean pre-qualification for moving inquiries, plus site surveys, quotes and scheduling.

InquirySite surveyEmergency

What Anni handles here

  • Intake volume, floors, elevator, distance, date.
  • Books in-person or video surveys.
  • Sets expectations the price depends on the details.

Typical calls

  • Request a quoteDate, route, volume, floor
  • Book a site surveySlot + video/on-site
  • Short-notice movePriority + crews
  • Extra servicesPacking, assembly, storage
SetupHow to prepare for launch4
  • Intake questionsRooms, elevator, floor, special items
  • Site survey flowStandardize videos/photos
  • Dispatch slotsBuffers + short-notice rules
  • Quote messageswhen the quote arrives, what is still missing
WorkflowsWhat Anni actually does4
Inquiry intakeDate, origin/destination, floors, elevator, volume, special items.
Site survey/video slotBooks a survey + sends a checklist.
Capacity checkChecks open time windows and crews.
Quote follow-upSummary + next step.
IntegrationsData sources and systems3
Calendar/dispatchCrews, slots, regions
Ticket/CRMInquiries, status
SMS/emailChecklist, confirmation

Integrations with your own systems are available from the Business package.

Measurable impactMetrics that change4
↓Time to quote
↑Inquiry quality
↓Site survey no-shows
↑Schedule utilization
Privacy & limitsWhat deliberately doesn't happen2
Data minimizationOnly what is relevant to the move.
TransparencyNo fixed prices without details.
PitfallsCommon mistakes and how to avoid them2
  • Incomplete detailsRequired: date + origin/destination + floor + volume.
  • Quoting prices too earlyPrice ranges only with set rules.
Frequently asked questionsShort, honest answers2
Can Anni quote prices?Only with stored price ranges/rules.
How do you cut down quote back-and-forth?Standard required questions + photos.

Set up Anni for Moving companies

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