Travel agencies & trip planners
Structured handling of travel inquiries, rebookings, travel documents and consultation bookings.
What Anni handles here
- Captures the trip request in 2–5 minutes.
- Rebooking/cancellation explains the process + deadlines.
- Sends checklists by email.
Typical calls
- Travel inquiryDestination, dates, travelers, preferences
- Rebooking/cancellationBooking no., deadline, options
- Documents/check-inProcess + links
- Status/confirmationTicket + what to expect
SetupHow to prepare for launch4
- Intake questionsDestination, dates, travelers, budget
- Rebooking policyshort & consistent
- Info email templatesDocuments/check-in
- Consultation slotsfixed windows + buffer
WorkflowsWhat Anni actually does4
Trip intakeDestination, period, travelers, preferences → consultation brief.
Book a consultationSlots, open questions, channel.
Rebooking/cancellation flowBooking no., deadline → ticket.
Document infoPassport/visa/insurance/check-in as links.
IntegrationsData sources and systems3
CRM/ticketingInquiries, status
CalendarConsultation slots
Email/SMSConfirmation, links
Integrations with your own systems are available from the Business package.
Measurable impactMetrics that change4
↓Time to quote
↑Conversion rate
↓Rebooking time
↓Phone time
Privacy & limitsWhat deliberately doesn't happen2
No commitments without a sourcePrices only from your systems.
Data minimizationPassport details only when needed.
PitfallsCommon mistakes and how to avoid them2
- Vague trip requests6–8 standard questions.
- Price promisesSystem prices only.
Frequently asked questionsShort, honest answers2
Can Anni book trips?With connected systems. Otherwise: inquiry + appointment.
Endless wish lists?Clear questions: key facts now, details at the appointment.
