Cleaning companies
Anni captures property size and frequency for quotes, books site visits and helps plan jobs.
What Anni handles here
- Captures floor area, cleaning intervals and property type.
- Schedules site visits.
- Complaints get prioritized.
Typical calls
- Request a quotem², frequency, property type
- Site visitSlot + access
- ComplaintPhoto/location + priority
- ReschedulingSlot + team
SetupHow to prepare for launch4
- Property typesOffice, stairwell, hotel, practice
- Special servicesWindows, deep cleaning
- Site visit flowSlots + checklist
- Complaint rulesPriorities + time windows
WorkflowsWhat Anni actually does4
Quote intakem²/floor/property type/frequency/special services.
Site visit slotsBooks a site visit + requests photos/floor plans.
Complaint flowLocation, problem, photos, urgency.
Job reminderAccess/keys/contact person.
IntegrationsData sources and systems3
Dispatch/calendarTeams, jobs
TicketingComplaints
SMS/emailSite visit, photo link
Integrations with your own systems are available from the Business package.
Measurable impactMetrics that change4
↓Time to quote
↓Complaint response time
↑Completeness
↓Phone time
Privacy & limitsWhat deliberately doesn't happen2
Access detailsCodes only when needed, kept to a minimum.
DocumentationComplaints as tickets with photos.
PitfallsCommon mistakes and how to avoid them2
- Missing m²Required fields: area, frequency, property type.
- Complaints without evidencePhoto link + location required.
Frequently asked questionsShort, honest answers2
Can Anni handle short-notice special cleanings?Yes – with an urgency level and handoff to dispatch.
How do you keep access details under control?Bare-minimum principle + secure notes.
