Calls & analytics
Call log, search, tags and the key metrics on your dashboard.
- Analyze Frequent Call Reasons: Know Why Your Phone RingsCallana automatically categorizes every call by reason. How to read the list – and turn the numbers into concrete improvements.
- Search & filter the call log – even by conversation contentForgot the number but remember the topic? The call log also searches conversation content. Plus: filters, date ranges and what the call tags mean.